The increasing availability and use of technology coupled with the economic realities of 2010 are focusing business owners' expectations of marketing efforts from the abstract to the concrete more than ever before. Where abstractions like brand recognition, brand awareness and positioning and brand identity used to be worthy results of marketing efforts in and of themselves, the measure of success or failure of marketing has shifted much more now to analytics and, ultimately, revenue.
Advances in technology have now made the gathering of information and marketing results tracking easier than ever before, and are providing marketers more insight into how people make purchasing decisions. As a result, companies are demanding measurable, quantifiable results from their marketing expenditures to a degree that was not even possible before.
But website traffic, email click-throughs and blog or Twitter followers alone are not enough– if the traffic, click-throughs and followers do not convert into sales, then ultimately the marketing campaign has failed.
So in 2010 and beyond, they key is not marketing harder and spending more, but marketing smarter and more effectively, so that prospects and site visitors actually convert to paying customers. Luckily, technological advances are also making it easier and cheaper to target efforts appropriately, so savvy marketers can easily differentiate themselves from their less able counterparts by getting results.